12 Black Friday Tips For Online Shops in 2026

What’s your plan for getting your ecommerce website ready for the 2026 holidays? Here are 12 Black Friday tips for small businesses. Having a collection of quick and easy gifts is essential to increase your online sales this time of year. Each year, many more potential customers are shopping online during the holiday season (which seems to get earlier every year), so I recommend you adjust your website right away to make the most of Black Friday/Cyber Monday (BFCM) this year.

Our partners at Shopify reported that in 2025 alone, “Our merchants just made history, generating a record $14.6 billion in sales over Black Friday Cyber Monday (BFCM) weekend, up 27% from last year.” Here are the highlights from their report:

1. 81+ million consumers worldwide bought from Shopify-powered brands
2. More than 94,900 merchants had their highest-selling day ever on Shopify
3. 16% of orders were cross-border, showing continued international ecommerce growth
4. Buy Now, Pay Later (BNPL) options continue to grow rapidly, with 32% of orders placed using Shop Pay (a 39% year-over-year increase in sales made via Shop Pay)

According to our partners at Klaviyo, “Black Friday Cyber Monday (BFCM) 2026 is won in summer, not November.” It’s never too early to start optimizing your website and improving the size and health of your mailing list.

And of course, we can’t forget the bots. AI has been changing everything in our lives, including how we shop online.

Shopify reported that, “AI-referred shoppers on Shopify convert at nearly 50% higher rates and carry 14% higher average order values than organic search.”

According to Shopify’s Q1 2026 commerce data, while traffic from AI chatbots like ChatGPT, Claude, and others is growing rapidly (more than 8x year-over-year on Shopify storefronts), organic search is still the primary source of traffic for more Shopify merchants. Luckily, what’s good for SEO and organic search is also helpful for getting found by AI and LLMs.

And here’s where we come in to help you get proactive! Here are some things you can easily change about your own website to make it easy to shop for gifts during the holidays or any time of year.

12 Black Friday tips for small businesses

Here are some things your business could leap on right now to be ready for the holiday shopping rush:

1) Put a “Gifts” category in your main website navigation

This is an easy one! It’s particularly helpful if some of your items are more gift-able than others. You can easily pull out the products that you stock that make the best gifts and save your customers the time and trouble of hunting. Your familiarity with your products means you’ll probably have better and more interesting ideas of what and how to gift than I will, too.

People are notoriously impatient when browsing online, so giving them an easy start to gift giving means they’ll be less likely to click the back button on their browser, and more likely to explore your store more thoroughly than they would if you hadn’t given them that easy way in.

Plus, creating curated gift collections and category pages can help improve your Shopify website SEO. Be sure to optimize the SEO title, headline, and collection description to target the gift search terms you’re optimizing for.

2) Create gift lists in your navigation for easy shopping

To go a step beyond just having “gifts” as a category in your shop menu, consider adding filters or subcategories, so people can shop by recipient, price, age, or even type of gift recipient. If you don’t already have these categories, you can add a Gift Guides menu to your navigation and throw together different collections very easily.

If you sell craft supplies or kits, a collection of quick and easy gifts is super helpful. Remember that your gift giving customers may not be as savvy about your craft as your normal shoppers are, so make sure to indicate clearly what age range or experience range the kit is for, and reassure your buyer that everything that is needed is in the kit, or whatever you need to do to put someone unfamiliar at ease.

3) Reorient your homepage around gift shopping

Along with the navigation changes, make sure your main/first call to action on the home page is relevant to the holiday shopping season. It can help to show gifting categories, gift guides, and/or gift lists below that main area to get people headed off in the right direction.

During the holidays, many of your customers are coming to your site with a mission in mind: gifts for the kids in their lives, something special for their mom they haven’t seen for months, something they can buy multiple of in case they have a group of coworkers, group members, or employees they’re purchasing for. Think of those various “missions” and help those people find their way.

Imagine your website as a department store, and the navigation and homepage as the store signage customers are greeted with so they know where to go. What do they want at this time of year, and how can you get them headed off in a fruitful direction?

4) Create gift guides

If you have a blog or a newsletter, include a photographic gift guide. You can feature other brands that go well with what you do, or your gift guides can be just your products, if you have enough items in your shop.

You can divide this up into categories, such as gift guides for certain family members (moms, brothers, etc.), for types of interests (for nature lovers, for bookworms, etc.), and whatever else would make sense for your brand.

Gift guides are a great way to bring helpful marketing messaging to your customers. They want to have their “what do I get for Aunt Evelyn” problem solved, so will be glad to hear from you. Doing a gift guide a day is a good way to stay top of mind during the biggest sales weeks without feeling repetitive.

It’s also a great idea to reach out to other people creating gift guides to get your own products featured. Pitch to relevant bloggers, influencers and local news outlets for potential features in gift guides. Blog editors and journalists are often in need of high-quality content for their audience and shoppers are searching for last-minute gift ideas. If you didn’t do that this year, make it a priority for other holidays, and for next year’s Black Friday / Cyber Monday.

5) Create gift boxes and bundles

Grabbing one or two products from your shop doesn’t feel as special as it does for me to be able to choose some curated gift boxes to send to people. For example, just a candle doesn’t feel special enough, but if I can pair a candle with a mug and a treat, I feel like I’m really giving a gift.

I may see a few things on your site that would make a good gift box, but when I add them to my cart separately, I’m not sure what the presentation will be like for my recipient. If I find a gift box on your site that has a photo that shows me how it will all look together, including how it’s packed and wrapped, that goes a long way to reassure me that I’m sending something that will be well received.

If you need to track inventory on bundles or gift boxes, try the Bundles app for Shopify.

6) Make sure gift cards are easily accessible

Get gift cards set up and make sure they are easy to find on your site. For some people, it’s important to send a physical gift card to someone, rather than just a digital code. If you’re using the Shopify POS, you can create these custom physical gift cards.

7) Offer gift wrap and show us how it will look

For customers who are shopping for out of town relatives and friends, it may be important to them that the gift they order from you isn’t going to show up in a plastic bag inside a generic bubble mailer.

Make it clear that you offer gift wrap, and show a photo of how gorgeous the wrap is going to look, so customers can be confident ordering from you.

Being able to add a personal gift message is important, so include a way for me to add a note. Some customers are happy to pay extra for a handwritten card or any kind of card, so it’s not just fine print on a packing slip.

8) Offer gift receipts

People don’t usually want their giftee to know how much was spent on them, so offering a gift receipt through Shopify POS could be just the ticket.

If gifting is a big part of how your business operates, an app like Giftship is meant to make this all easier, even allowing multiple recipient addresses. If you can make it easy for your customers to buy gifts for multiple people at once, they may just do all their shopping with you this year.

9) Keep shipping deadlines (and price changes) in mind

With the post office being shaky in the last few years, delivery cutoffs and even holiday shipping prices are a different situation than in years before. The U.S. Postal Service proposed a temporary price change for certain packages for the 2026 peak holiday season, with temporary rate increases scheduled for October 4, 2026 until January 17, 2027.

Normally, sharing these shipping deadline dates with customers can add a helpful “urgency” factor, but you may not want to publish a cutoff guarantee or promise an arrival date since shipments may be unreliable. Instead, you can ask or even incentivize your customers to order as early as possible, to improve chances of on-time arrival. You might be interested in Aftership or the Shop app, both of which send automatic tracking updates to your customers.

As the cost of shipping continues to rise, you can turn this in your favor by using free shipping over a certain order amount to increase your average order value. To boost the average order value per customer, we’ve worked with many of our Shopify clients, including Sister Golden, to update their shopping carts to include revenue-enhancing features like a progress bar for the free shipping threshold, cross-selling related products directly in the cart, and collapsible gift note options.

10) Should you discount?

We are not big fans of discounting, particularly for artisan or creative brands. This just ends up devaluing your product. If you do decide to discount, be thoughtful about it. Let people know that this is the only time (or one of two, or whatever you do) of year that they can get your products on sale.

Don’t make the discount higher and higher as the season goes on. If you do that, you wind up with two problems: People may wait forever to get the lowest price, because they see prices going down. Or they may purchase early, then be mad that they could have gotten it for cheaper. If you do offer a discount, let people know that this is as low as it goes, and prices are going up on such-and-such date.

Instead of offering a discount you can play up premium exclusivity. Limited-edition products, VIP-only waitlists and early access for email subscribers can drive urgency and sales. Using BFCM to launch a new membership program or offering increased loyalty rewards during the holiday season can be a boost to revenue throughout the coming year.

11) Offer installment payments

This can be helpful any time of year, but especially when people are buying for a bunch of people at once, they may appreciate being able to divide their payment into four. I’d suggest looking into Shop Pay Installments for this, Shopify’s native solution.

Shop Pay Installments “buy now, pay later” option can provide a big boost to sales. According to Shopify, last year more than 32% of all orders placed used Shop Pay, which was a 39% year-over-year increase in sales using this accelerated checkout feature. During the busy holiday season, shoppers want to complete their purchase as quickly and easily as possible, and the option to split purchases into multiple payments can be what tips someone over the edge from browser to buyer.

12) Don’t forget to let people know

This is the time of year when people start thinking about what they’re going to get for who, and if you happen to solve that problem by mentioning a great gift idea on social media, they may just jump over to your site to shop and check one more person off their list.

It’s very important to have an email marketing strategy to let your best customers know how you’re helping them out for the holidays. Beginning as early as possible (Klaviyo recommends starting this process in summer if possible), you’ll want to check the health of your mailing list and begin planning your Black Friday Cyber Monday email campaigns. By early fall, you can use social media to start teasing upcoming products or encouraging followers to sign up to your email list for early access to exclusive BFCM deals.

Plan your emails and SMS messaging ahead of time, and use segmentation to make sure that messages are relevant to each type of customer. Please take the opportunity to email your mailing list about gift boxes, gift guides, what categories are available, and creative ways to gift. You might want to send out an email that explains all you’re doing to make things easy for them and make a warm impression on their gift recipients.

Anything you can do to help someone find a gift for that special someone and, above all, make it EASY for them will go a long way!

Remember to let people know on your site, as well. Not everyone comes in through the home page, so using an announcement bar or something similar on every page is a great way to highlight holiday specials.

Black Friday tips for small businesses – great examples

Companies that position themselves as gift companies have to have this working well all year long, so they’re great to look at for tips on how to improve your own site for the holidays. I’ve also found some examples of more niche businesses that are doing a great job with gifting this year.

Marigold & Grey are a great example of curating thoughtful gift boxes. Their whole business is gift boxes, so don’t despair if you can’t pull together something quite this beautiful, but imagine what you could do with what you have, and how you could use your own brand and style to make the unwrapping special.

Sugar Paper’s Monogram Shop is a great example of how to make gifting feel effortless and personal. Because their business centers around beautiful, thoughtful gifts, they’ve perfected the details, from the photography and packaging to the way personalization options are presented. If your shop offers unique personalization, highlight customization options, especially during the holidays.

Uncommon Goods are great at gifts! Their homepage starts you off with gift guides as the main call to action, then as you scroll down the page they have three recommended gift departments to start in, or you can shop by recipient, category, or occasion. Their entire navigation menu is organized around gifting, and it makes it easy for you to cover everyone on your list.

Honey Bee Stamps, another Aeolidia client, highlights holiday products on their home page, including a note about shipping dates, and is guiding people to find what they need to make their own Christmas cards and crafts. We also helped them set up bundles (using the Bundles app mentioned above) of multiple related products.

The holiday season and beyond

People shop for gifts all throughout the year, so even if your gift game isn’t the strongest this Black Friday / Cyber Monday, these tips are good to use at other times as well. I think you’ll find if you set your site up for easy gifting, people will use these features for birthdays, thank yous, and the other gifting holidays that come along throughout the year. It’s always a good idea to make your site easy for customers to use and easy for them to send gifts from.

Getting your online shop set up to easily sell gifts is a win-win situation for you and your customers!

Note: We originally posted this article during the 2020 pandemic lockdowns, but this advice applies all the time, and we’ve gone through and brushed it up for the 2026 holiday season.