How To Seduce Customers with a Gorgeously Appealing Brand

luxury spa brand

Azalia Spa Goods is a line of aromatherapy body oils made from pure botanical ingredients. Founder Aimee Aleta Flor asked us to develop her visual identity, messaging and branding after the logo and messaging she’d been using began to feel fragmented and inconsistent. A luxury spa brand needs to connect with customers on a very personal level—there’s a visual appeal that’s essential, that the customer has to see themselves reflected in, as well as a level of trust that needs to be established quickly. Each element of the brand, from its logo to its product descriptions, tagline, photography and package design, has to work cohesively to do such heavy lifting (all while making it appear effortless).

Although we decided to start over from scratch, Aimee had already done an amazing amount of work to understand her target audience and value proposition. She knew the customer she was trying to appeal to inside and out, from her core values and interests, right down to her favorite book and the car she drives! She was also very clear about what her brand needed to embody: free spiritedness, eco-consciousness, kindness to self and others, and handcrafted elegance.

We began by developing her tagline. While a few of the concepts I submitted focused on her products and their benefits, I kept thinking of how peace of mind, and living consciously and full of awareness is so important to Azalia’s ideal customer, so I chose to focus on a tagline that expressed those values. Common values and philosophies often make for a stronger connection with your customers; it creates a sense of understanding that leads to loyalty. Of these, “Simply Pure By Nature” grabbed Aimee immediately in the first round of tagline concepts.

This allowed us to move onto the next step: logo creation! Again, Aimee’s input was well thought-out and helped launch the project in the right direction. The objectives she shared with Aeolidia designer Sarah were focused and specific: “I want people to feel a spa experience when using our product and be inspired by nature and lovely details with the look of our product. Retailers we hope to partner up with are Anthropologie, Whole Foods, green spas (Noktivo Spa) and specialty boutiques (Pink Olive).”

In addition to the creative brief, Sarah found plenty of inspiration from Aimee’s Pinterest board: “Something I noticed with everything you pinned is that you really love simple, clean brands that give all their detail over to beautiful patterns and textiles. I LOVE that!”

Upon submitting initial logo concepts, Sarah offered this piece of advice: “Think about how we will be using your brand. Big and small, business cards, banners, adverts, cards, packaging, stickers, wrapping paper, boxes, stamps… it’s an endless list!” Especially this early in the process, choosing a creative direction requires the client to use their imagination to see the potential in each concept. Again, Aimee was focused and decisive; she honed in on a concept she loved and had Sarah keep going with it. It paired a beautiful stylized font that had a handwritten feel with a simple floral detail.

In the next round, as she refined the concept, Sarah used variations on the floral and leaf patterns that ranged from intricate to minimal. She created four options with notes on each approach, such as “in this last option, I stripped the idea right back to create a minimal version. It’s not too much and brings the visual focus back to the primary typeface, which I really like.”

Luxury spa logo and packaging photography by Jen Lacey

Luxury spa logo and packaging photography by Jen Lacey

Luxury apothecary brand and packaging photography by Jen Lacey

Luxury apothecary brand and packaging photography by Jen Lacey

Luxury bath and body logo and packaging photography by Jen Lacey

Luxury bath and body logo and packaging photography by Jen Lacey

Aimee completely agreed, taking Sarah’s input a step further by imagining each concept in all the different ways it’d be used: “Although I really loved logo 01, I think it’s stunning by itself, but when I imagined it as a whole picture on packaging, if ever there’s a pattern, I think it would appear a bit busy.”

This is something all designers take into account, as Sarah planned on introducing patterns and textures to all the other brand elements that would come next. Sarah and Aimee continued working on color palettes and graphic elements while I worked on copy for her website and product descriptions, which would be featured both online and on the packaging designs. Throughout each step, Aimee’s focus and confidence in her audience and project objectives helped everyone on the Aeolidia team create a brand that came together beautifully, efficiently, and (most importantly) effectively.

Take a look at the final big picture of Azalia Spa Goods’ brand.

Luxury spa packaging design and marketing materials by Sarah Connor.

Luxury spa packaging design and marketing materials by Sarah Connor.

Luxury bath and body brand design by Aeolidia

Luxury bath and body packaging design by Aeolidia

Luxury bath and body packaging design by Aeolidia

If you’re dreaming about a brand that’s a complete experience and expression of your product and values, contact us! We can’t wait to bring out its beauty.

View this project in our portfolio.