Small business owners spend a lot of time in communication with their clients and customers. For retailers, the holiday season can be a time of increased contact with customers, as well as increased stress. When you get to a point with your client or customer where they are not happy and are letting you know it, the best thing you can do to resolve things gracefully is:
DO NOT TAKE IT PERSONALLY
Get More Traffic, Make More Sales
Learn what you can do as a shop owner to drive more traffic to your website and make more sales.