With more and more crafters and home-based businesses setting up shop on the web, how can you stand out to customers as someone who will send a high quality product, send it on time, and help if there are any problems with the order?
On Etsy, eBay, or Amazon, trust for individual sellers is established by the parent site’s reputation and policies, along with the customer reviews system. How can you improve on that if you’re an Etsy seller or create that trust if you run your own online shop?
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